Privacy Policy

Last updated: 15 September 2026

Rare Collective respects your privacy. This policy explains what personal information we collect, why we use it, how we protect it, and the choices available to you when you visit our website or contact us.

1. Information we collect

Depending on how you interact with Rare Collective, you may provide:

  • your name, email address, phone number, postal address, and company details;
  • project requirements, preferences, messages, files, and information submitted through forms if any;
  • Information about your enquiry, potential project, design preferences, or collaboration request;
  • Device, browser, IP address, approximate location, pages viewed, and referral information; and
  • Cookie choices and information from analytics or advertising technologies, where permitted.

Please do not send sensitive personal information unless we specifically request it and explain why it is needed.

2. How we use information

We use personal information to respond to enquiries, discuss potential projects or collaborations, manage communications, operate and secure the website, understand website usage, improve our content and services, comply with legal obligations, and send updates where you have consented or where otherwise permitted by law.

3. Legal grounds and consent

We process information when it is necessary to take steps at your request, perform a contract, meet a legal obligation, pursue a legitimate business purpose that does not override your rights, or where you have given consent. You may withdraw consent for future processing at any time.

4. Cookies and analytics

We use cookies and similar technologies to operate the website and may use them to understand traffic, remember preferences, and measure campaigns. Where required, non-essential cookies are used only after your consent. Read our Cookie Policy for more information.

5. When we share information

We may share information only as reasonably necessary with trusted website hosts, form and email providers, IT and analytics providers, professional advisers, project collaborators, and authorities. These parties may use the information only for the relevant purpose or as independently required by law. We do not sell personal information.

6. International processing

Some suppliers or technology providers may process information outside your country. Where required, we use appropriate contractual or legal safeguards for international transfers.

7. Retention

We keep personal information only for as long as reasonably necessary for the purpose collected, including responding to enquiries, maintaining relevant business records, resolving disputes, and meeting legal requirements. We then delete or anonymise it where appropriate.

8. Security

We use reasonable administrative and technical safeguards designed to protect personal information. No internet transmission or storage system is completely secure, so absolute security cannot be guaranteed.

9. Your choices and rights

Subject to applicable law, you may ask to access, correct, update, erase, or restrict use of your personal information; withdraw consent; object to certain processing; or opt out of marketing. You may also change non-essential cookie choices through the website’s cookie settings. We may need to verify your identity before completing a request.

10. Children’s privacy

Our website is not directed to children, and we do not knowingly collect personal information from children without appropriate parental or guardian consent.

11. External links

Links to other websites are provided for convenience. Their privacy practices are governed by their own policies, which we encourage you to review.

12. Changes to this policy

We may update this policy as our services or legal obligations change. The latest version and date will appear on this page.

13. Contact us

For privacy questions or requests, contact our grievance or privacy contact at or write to hello@rarecollectivestore.com.

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